Innovative Services for your

Successful Implementation

Educational Services

Administrator Class (ES205)

This class is an intensive collaboration on the set-up of a new user’s system. Up to four system administrators may attend, with one attendee being a technical support person. Once the system configuration is initially defined, the user will understand the setup and structure of Natural Order.

Class Prerequisite: Completion of On-Site Evaluation (CS110) or equivalent
Knowledge of user’s internal operations and procedures

Class Location: Indianapolis Office
Class Duration: 3 to 5 days

 

Manager/Trainer Orientation (ES210)

This class will involve extensive training on the procedures and functionality within Natural Order. The objective of this class is to provide an orientation to managers and your project trainers as to the functionality and expectations related to the software and business processes that will need to be reviewed for a successful implementation. After this training, appropriate key staff training and business process discussions should be held to identify any potential issues that may need to be resolved prior to Go-Live.

Class Prerequisite: Completion of Administrator Class (ES205).
Knowledge of user’s internal operations and procedures.

Class Location: User site
Class Duration: 3 to 5 days

 

User Orientation (ES215) - optional

This class provides users a hands-on experience to the daily procedures used in running Natural Order on a day-to-day basis. All users throughout the company that will use Natural Order will need to be involved. This is the opportunity for your managers to determine how their departments will use Natural Order. Prior to this class, your managers will need to create procedures specific to each of their departments to ensure an efficient training session.

Class Prerequisite: Completion of Manager/Trainer Orientation (ES210)
Knowledge of user’s internal operations and procedures

Class Location: User site
Class Duration: up to 5 days

 

Financial Application Classes (ES305) - optional

These classes provide users with an area of responsibility in accounting with training on Natural Financials (Receivables, Payables, General Ledger, and Royalties). They include configuration of each module and a review of daily and monthly procedures.

Class Prerequisite: Knowledge of user’s area of responsibility.

Class Location: Remote training
Class Duration: depends on modules selected (typically one half day each)

 

Data Analysis & Report Writing: Introduction to the CyberQuery Report Writer (ES405)

This 2-day end-user report writing class is designed to give novice computer users the skills and knowledge needed to effectively develop their own reports. Upon completing this class, the end-user will be proficient with the basic features of CQ, developing summary and detail reports, and simple charts and graphs.

Class Prerequisite: Basic skills in using Windows
Completion of one of the following classes: ES205/ES210/ES215

Class Location: User site or Indianapolis office
Class Duration: 2 days

 

Data Analysis & Report Writing: Advanced CyberQuery Report Writer (ES410) - optional

This 2-day advanced class is designed to give the user a working knowledge of advanced features and options, with perspective on system management and data dictionary relationships. During this class, users will learn to create more effective reports.

Class Prerequisite: Introduction to CQ Report Writer class (ES410).
General database design concepts and experience with Natural Order.

Class Location: User site or Indianapolis office
Class Duration: 2 days

 

Advanced Technical Training (ES420) - optional

This course focuses on technical design and is intended for a Business Analyst, Programmer, System Administrator, and Advanced CQ User to understand the Natural Order database structure. Also covered in the course are the Natural Import modules, which will allow you to import Products, Names, and Orders.

Class Prerequisite: Completion of the Administrator class (ES205).
Knowledge of user’s internal operations and procedures.

Class Location: User site or Indianapolis office
Class Duration: 4 days

 

NOTES:

The days required for classes may vary depending on the user count and the training facility.