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Successful Implementation

Implementation Services

Natural Solutions’ implementation methodology, Success+, is a comprehensive and proven offering that is based on experience that combines years of business practice and implementation models. Each installation is assigned an experienced Professional Project Manager to work with our clients to translate business requirements into implemented solutions.

The Success+ mission is to ensure seamless integration into your existing environment with rapid deployment with as minimal of disruption as possible. Success+ ensures projects are delivered on time, on budget and meet project objectives.

The steps below may vary (depending on the size and scope of your project) but they illustrate the steps we typically take to ensure success.

Eight Steps to Success+

  1. Project Initiation

    Assign a project manager. Define the scope, responsibilities, goals and expectations of the project.

    Kick-Off Conference Call – CS105

    Project Management – CS125

  2. Information Gathering

    Review client’s business and operations; identify key areas for process improvement, analyze and address any potential gaps between existing and proposed methodologies. This step is highly recommended if customization or unusual procedures are required.

    Pre-Installation Site Analysis – CS110 - (optional)

  3. Implementation – Phase 1

    Administrator Class – ES205

    Software Installation – CS115

    Advanced Technical Training – ES420 - (optional)

    Financial Application Classes – ES305 - (optional)

    Data Analysis: Introduction to the CyberQuery Report Writer – ES405

  4. Design and Development

    Your project manager will work with your team to gather business requirements for any custom programming. All programming changes will be fully documented by the Natural Solutions’ technical team and approved by you prior to the start of development.

  5. Implementation – Phase 2

    Manager/Trainer Orientation – ES210

    User Orientation – ES215 - (optional)

    Data Analysis: Advanced CyberQuery Report Writer – ES410 - (optional)

  6. Go-live

    Go-Live On-Site Support – CS120 - (optional)

  7. Post-Implementation Transition

    Review the project to ensure that all project commitments have been met and identify any outstanding issues to ensure a smooth transition to Support.

  8. Post-Implementation Audit and Project Closure

    Perform an overall analysis of the project; formalize the end of the project; transition to the Natural Solutions Support Center.