Implementation Services

Natural Solutions’ implementation methodology, Success+, is a comprehensive and proven offering that is based on experience that combines years of business practice and implementation models. Each installation is assigned an experienced Professional Project Manager to work with our clients to translate business requirements into implemented solutions.

The Success+ mission is to ensure seamless integration into your existing environment with rapid deployment with as minimal of disruption as possible. Success+ ensures projects are delivered on time, on budget and meet project objectives.

Eight Steps to Success+

1. Project Initiation

   Assign a project manager. Define the scope, responsibilities, goals and expectations of the project.

   Kick-Off Conference Call – CS105

   Project Management – CS125

2. Information Gathering

   Review client’s business and operations; identify key areas for process improvement, analyze and address any potential gaps between existing and proposed methodologies.

   Pre-Installation Site Analysis – CS110

3. Implementation – Phase 1

   Administrator Class – ES205

   Software Installation – CS115

   Advanced Technical Training – ES420

   Financial Application Classes – ES305

   Data Analysis: Introduction to the CyberQuery Report Writer – ES405

4. Design and Development

   Your project manager will work with your team to gather business requirements for any custom programming. All programming changes will be fully documented by the Natural Solutions’ technical team and approved by you prior to the start of development.

5. Implementation – Phase 2

   Manager/Trainer Orientation – ES210

   User Orientation – ES215

   Data Analysis: Advanced CyberQuery Report Writer – ES410

6. Go-live

   Go-Live On-Site Support – CS120

7. Post-Implementation Transition

   Review the project to ensure that all project commitments have been met and identify any outstanding issues to ensure a smooth transition to Support.

8. Post-Implementation Audit and Project Closure

   Perform an overall analysis of the project; formalize the end of the project; transition to the Natural Solutions Support Center.